HR BENEFIT SERVICE CENTER

HR Benefit Service Center 2017-07-03T19:18:59+00:00

Navigate the Benefits Maze With Seasoned Professionals

PEC’s Benefit Service Center, staffed by professional Benefit Counselors is a call-in command center for answering questions about enrollment, responding to benefit inquiries and successful issue resolution.

Advantages

  • Provides quick and effective problem resolution

  • Offers real-time reporting

  • Reduces the administrative burden on Human Resources by decreasing the number of benefit-related questions

  • Serves as a centralized point of contact assisting employees with:

    • Enrollment questions
    • Benefit questions
    • Eligibility inquiries
    • Qualifying events
    • Status changes
    • Claim issues
    • FSA, HSA and HRA-related questions
    • Measurement, administrative and stability periods
    • Summary of Benefits and Coverage (SBC) requests
  • Multi-lingual capabilities

  • Increases employee satisfaction

  • Helps employees gain a comprehensive understanding of their overall benefits package

  • Helps streamline the enrollment process

  • Tracks employee interaction with benefits information

  • Offers convenience to enroll anytime

Accessibility

  • Call center one-on-one with trained Benefit Counselors
Click here to contact PEC to learn more about our Benefit service Center capabilities.

CONTACT US

If you have any questions or inquiries, please fill out the form below and we will respond as soon as possible.