When Your Employee Benefit Guidance Is On the Line

PEC’s licensed counselor-assisted call center services have made us the industry leader for educating, enrolling and serving individuals on behalf of their employer.


  • Each employee receives a personalized PEC experience

  • Provides efficient, high-touch enrollment

  • Allows for segmenting and prioritizing of employee population

  • Ideal for enrolling executives, field employees and new hires

  • All inbound and outbound calls are monitored and recorded for quality assurance purposes

  • Catalogues and tracks all call interactions, enabling real-time reporting

  • Delivers consistent, scripted employer messaging, incorporating Health Care Reform information and notifications

  • All calls are archived indefinitely

  • Provides flexibility and adaptability:

    • Unrestricted size and scale
    • No geographic restrictions
    • All time zones are represented
  • Offers outbound automated message delivery

  • Multi-lingual capabilities


  • New hire engagement process

  • Annual enrollment

  • Ongoing benefit services for employees during plan year

Click here to contact PEC to find out more about our call center solutions.


If you have any questions or inquiries, please fill out the form below and we will respond as soon as possible.

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